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Computer Consultant II

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Posting Details

Posting Details

Job # 033266
Department Code 21601-2088
Department S.I. Newhouse School of Public Communications
Job Title Computer Consultant II
Location Syracuse, NY
Pay Range commensurate with experience
Salary Grade S5
FLSA Status Exempt

Standard University business hours:

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Newhouse School is a comprised of state of the art communications spaces including: Television and Audio Studios, Computer Labs, Research and Collaborative spaces. The Computer Consultant II position will provide technical support for these locations throughout the Newhouse complex, as well as support for faculty and staff offices.


• A Bachelor’s degree and or 3-5 years of experience in IT Support / System Administrations is required.

Job Specific Qualifications

• Proficient knowledge of the Macintosh operating, computer networks hardware, software, and peripherals. Knowledge of the Windows platform would be preferable.
• Apple Certified repair experience preferred
• Experience with Macintosh server administration
• Proficient with Microsoft Office products: Word, Excel, PowerPoint, and Outlook
• Strong understanding of infrastructure technologies (storage systems, network, and data center)
• Strong understanding of enterprise storage technologies and practices
• Working knowledge of video production software preferred (Final Cut, Premiere…)
• Working knowledge of audio/video file formats, film formats, codecs, bitrates, frame rates, video resolution, aspect ratios, broadcast audio configurations and electronic delivery technologies preferred
• Experience with vendor-managed solutions and third-party team resources


Oversee and maintain Apple Technologies (Macintosh, iOS , tvOS…)

• Provide primary technical support for all Apple technology used in the complex, including but not limited to the Macintosh Platform, iOS and tvOS devices.

Oversee and maintain Server Infrastructure
• Administer the Newhouse Schools Apple server infrastructure and support the Microsoft Active Directory network computing environment.
o Server Management
o Account Management
o Server maintenance and upgrade
o Software patching
• Maintain and expand upon the Newhouse Schools asset management system for both software and hardware.
• Maintain and update software used by the Newhouse School on a regular basis, including but not limited to: deployment, patches and triage.

Projects and new initiatives
• Coordinate and manage technology projects supporting the goals and objectives of the Newhouse School

Training, mentoring and development
• Work with and act as a mentor to student employees on staff.
• Develop, coordinate and offer training to faculty, staff and student’s in in the use of hardware and software.
• Participate in professional development programs.
• Recommend and/or develop user documentation for applications.

Other duties as assigned.

Physical Requirements
Application Instructions

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.


Job Posting Date 12/07/2016
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please let us know how you heard of this position.
    • Chronicle of Higher Education - newspaper
    • Diverse Issues in Higher Education
    • Academic Keys
    • Syracuse Post Standard - newspaper
    • LinkedIn
    • The Academic Network
    • Twitter/@sujobs
    • Colleague recommendation
    • SUJobOpps
    • Other
  2. * If "other",please let us know how you heard about this position. (or enter N/A)

    (Open Ended Question)