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Web Content Manager

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Posting Details

Posting Details

Job # 033395
Department Code 21601 2088
Department S.I. Newhouse School of Public Communications
Job Title Web Content Manager
Location Syracuse, NY
Pay Range commensurate with experience
Salary Grade S5
FLSA Status Exempt

Standard University business hours:

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Web Content Manager is responsible for creating or managing the creation of all content (text, photo, video, etc.) for the Newhouse School’s main website ( and auxiliary sites, and creates some content for and contributes to the management of the school’s social media accounts. The Web Content Manager is responsible for building, maintaining and managing a “student news team” to facilitate the creation of content, and meets regularly with faculty, staff and administrators in the school to assess website needs, ensure the accuracy of web content, and identify new content opportunities. This position reports to the Director of Communications & Media Relations and works closely with the Web Designer/Developer.


• Bachelor’s degree in journalism, public relations or other communications field required.

• Minimum 3 years professional writing and editing experience required.

• Experience using content management systems (CMS) required (Drupal and WordPress experience preferred).

• Supervisory experience required.

Job Specific Qualifications

• Working knowledge of photo and video editing software (Photoshop, Avid), and HTML preferred.
• Excellent organizational and project management skills.
• Strong writing, editing and communication skills.
• Attention to detail; self-motivated and deadline-oriented.
• Ability to handle multiple projects under tight deadlines with minimal supervision.


• Create or facilitate the creation of all web content
• Develop, implement and maintain a web content strategy (including a master content calendar); ensure frequent updating of dynamic content, twice yearly review and updating of static content and periodic review of time-sensitive content
• Work with Communications Director to establish and maintain workflow for content creation
• Follow web content guidelines (i.e. style guide, photo specs, etc.) to establish quality and consistency across the site
• Work with faculty and staff from across the school, to facilitate content ideas, creation, review and updates, and to promote content idea-sharing and application across departments
• Use CMS to upload or review and approve/adjust (as needed) content changes made by content managers (individuals who have received CMS training), and ensure they are reviewing and updating content on a regular basis (at least twice a year)
• Assemble and manage a student news team to support content creation (includes both static and dynamic content)
• Secure professional photo, video and other services as needed to support content creation
• Review and respond to ongoing content requests with detailed plan of action, including responsibilities and deadlines, as part of established workflow
• Support development and maintenance of auxiliary sites as appropriate

Physical Requirements
Application Instructions

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.


Job Posting Date 01/30/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).