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Associate Director for Community Engagement

Posting Details

Posting Details

Job # 033996
Department Code 20004-1003
Department Acad Affairs Institutional
Job Title Associate Director for Community Engagement
Location Syracuse, NY
Pay Range Commensurate with Experience
Salary Grade S5
FLSA Status Exempt

Standard University business hours

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Shaw Center Associate Director supports a sustainable, dynamic experiential learning academic initiative – including community based service learning, research, and academic projects/programs, and reports directly to the associate vice president for engagement and director of the Shaw Center.

The Associate Director serves as a community engagement practitioner expert by: facilitating and nurturing sustainable campus-community partnerships/collaborations with local nonprofits and public; consulting with faculty/academic programs and projects, focusing on developing experiential learning curricula that reflects research-based knowledge informed by experience; directing center staff in managing the community placement process for service learning/community based research/engagement projects; managing program evaluation and data-gathering processes; and providing current research-based pedagogy and leaning resources to faculty.

This position supports Syracuse University’s mission and identified priorities of increased student recruitment, retention, professional skill development, application of research, and interdisciplinary collaboration. This work is accomplished through sustainable, strategic partnerships, supervision and leadership, resource management, and consultation with Syracuse University students, faculty, staff, and myriad community partners.

The position requires maintaining current knowledge of the emerging engagement field with a focus on pedagogy, student learning, and developing assessment modalities. Connection to regional, national and global colleagues is essential.

The Shaw Center is an academic, all-University experiential learning center for students, functioning as a living-learning classroom. It promotes, supports and facilitates a continuum of community based learning/research experiences for students and faculty by developing academic opportunities connecting the University to the community through sustained, reciprocal partnerships that actively support the institution’s mission and vision.


• Master’s degree in education/civic engagement/public policy or related field
• Three plus years of experience with college/university environments in general, community engagement/service learning in particular required
• Familiarity with the greater Syracuse community and urban communities in general is essential

Job Specific Qualifications

• Understanding the importance of institutional relationship building between the Center and diverse constituencies
• Demonstrated comfort level working and communicating effectively with college-aged staff and all categories of internal and external partners
• In-depth experience collaboratively designing experiential learning curricula; knowledge of pedagogy and best practices
• Strong leadership and management skills
• Polished public speaking and written communication skills
• Proficiency in Microsoft Office applications (Access, Word, Excel and Publisher) required


Collaborative, Sustained, Strategic Partnership Development:

• Provide collaborative leadership through coaching and development of sustainable, comprehensive experiential learning initiatives, projects, courses and academic discoveries in partnership with faculty, academic programs and departments across campus. This is done in partnership with nonprofit and public community partners.
• Develop, support and assess the impact of these opportunities through team leadership that demonstrates organizational and community understanding. Teams consist of faculty, staff, students, community partners and often potential funders.
• Provide expertise and consultation to the development of emerging innovative academic community based initiatives directly related to specific departments and in collaboration with chairs, associate deans, faculty, and community partners. This process is modeled on the four, nationally recognized community-based nutrition initiatives now in place at the Shaw Center, and appropriate best practices.
• Consult with faculty to support 30 to 40 service learning courses annually, providing organizational management support and community innovation in developing course placements through appropriate orientation, pedagogy development, and implementation. This requires consulting with faculty and staff on experiential learning models and service learning curricula best practices; supporting community partners’ capacity building and long-term development; advising both internal and external partners on risks inherent to, and the proactive management of, experiential learning and engagement
• Oversee approximately 400 service learning students each academic year; hire, train, supervise, coach and develop seven Shaw Center intern employees who lead and/or support experiential learning courses and initiatives, cultivating students’ personal, professional, and social development
• Develop and foster partnerships among campus and community members and organizations; identify resource needs and areas for collaboration to meet complex student learning and community development needs
• Collaborate and consult with appropriate University colleagues – advancement, deans, faulty – to pursue, obtain, and manage resources (human, financial, material) to meet needs of academic engagement initiatives.

• Consult with faculty, staff, students and community partners to explore, develop, pilot and implement interdisciplinary and scholarly initiatives that address societal challenges, needs, and opportunities. Make sure to align opportunities to University’s mission, as well as specific academic program and/or course learning goals.
• This responsibility requires maintaining community relationships and an insight understanding of local, regional, national and global societal needs that afford connections and opportunities for the University.
• Resource development and management are essential to developing, testing, implementing and assessing academic initiatives, and require working with appropriate campus partners to achieve results. Including students in this process requires coaching and mentoring together with institutional understanding.

Physical Requirements




Application Instructions

In addition to completing an online application, please submit a cover letter and resume.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 10/03/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please let us know how you heard of this position.
    • Chronicle of Higher Education - newspaper
    • Diverse Issues in Higher Education
    • Academic Keys
    • Syracuse Post Standard - newspaper
    • LinkedIn
    • The Academic Network
    • Twitter/@sujobs
    • Colleague recommendation
    • SUJobOpps
    • Other
  2. * If "other",please let us know how you heard about this position. (or enter N/A)

    (Open Ended Question)