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Course Materials Manager

Posting Details

Posting Details

Job # 034019
Department Code 36303-3600
Department Bookstore-Main
Job Title Course Materials Manager
Location Syracuse, NY
Pay Range Commensurate with Experience
Salary Grade S5
FLSA Status Exempt

Standard University business hours

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Bookstore at Syracuse University is seeking to hire a Course Materials Manager

The Course Materials Manager is responsible for the oversight of the Textbook Department which includes the vetting, allocation, processing and acquisition of all textbooks and course materials. Analyze, predict and plan inventory levels and marketing strategies with respect to profit goals and objectives; department budget and project planning and preparation; direct department work flow for course material planning by establishing special staffing requirements; consult and make recommendations for improvements or modifications of operations; interview, hire, train and evaluate full-time staff and part-time students and coordinate a general pool of student employees for peak periods; conduct analyses of Course Material Programs, procedures and systems and review industry trends for future program changes; use and maintain inventory management and/or Point of Sale (POS) system and ensure accuracy of system data; determine selling price of goods sold within established policies with regard to profit goals and objectives.

Establish short-term and long-term goals for the department. This includes developing effective acquisition strategies to ensure the optimal mix of textbook formats (new, used, hybrid, digital, rental and OER) are available for resale. Ensure excellent customer service including initiating and supporting proper protocol to efficiently service all customers. The position instructs department chairs, faculty and instructional coordinators in all aspects of the online adoption process through various online tools. Formulate strategies to encourage the on-time submission of approved textbook adoptions.


• Bachelor’s degree and three years of experience in category management and buying required.

• Strong organizational, time management, problem solving, customer service, communication and presentation skills are essential.

• Candidate must be able to successfully work independently and on a team in a fast-paced work environment, meet required deadlines, and possess strong analytical skills and financial acumen.

• Basic understanding of technology and its use in higher education.

• Experience in basic retail accounting and vendor negotiation; thorough knowledge of retail sales operations, practices and procedures in a college environment; proven experience with POS and inventory systems; and entrepreneurial initiative; all preferred.

Job Specific Qualifications

• Experience in basic financial analysis, vendor negotiation; thorough knowledge of retail sales operations, practices and procedures in a college environment; proven experience with POS and inventory systems; and entrepreneurial initiative.

• Ability to communicate effectively and establish and build healthy working relationships and partnerships.

• Working knowledge of tools and techniques for maintaining an environment where all understand, and are committed to providing excellent customer service.


• Buy new, used and digital course materials based on requisitions submitted by faculty; evaluate title and course history; determine quantities to purchase. Issue purchase orders for course materials, using several textbook wholesalers; complete the ordering process; take advantage of special buying opportunities; negotiate favorable terms on old editions, out-of-print titles, digital and wholesaler overstocks. Ensure course materials are received and priced before classes begin; arrange timely delivery of Semester books in quantities adequate to fill the needs of the University community; order books in a timely manner; procure books used for Law and ESF classes.

• Determine retail, rental and buyback prices to ensure that proper margins are maintained; evaluate department pricing structure in relation to national competitive textbook market; maintain and increase market share through purchasing and pricing decisions. Confer with Division Manager to develop strategies to achieve departmental financial goals; review monthly financial statements to insure that financial goals are being met and use information to plan future buying decisions and patterns.

• Supervise stocking of all course materials; ensure that adequate quantities are available in appropriate locations; oversee continuous upkeep of merchandise on sales floor; shelve and catalog overstock; maintain excellent housekeeping. Implement effective inventory management practices; evaluate inventory at regular intervals and take action to avoid write-offs; monitor stock to prevent out-of-stock situations; keep track of, evaluate, and use vendors’ standard and special services and terms; Supervise all course materials staff.

• Coordinate all aspects of the custom course materials functions. Including but not limited to the production of custom published materials, solicitation of business from faculty and working on clearing copyrights with appropriate vendors within the time allotted. Act as liaison between Bookstore and copyright holders to assure prompt and accurate payment of royalties. Establish relationships with printing vendors as needed. Work closely with printing vendors in producing custom course materials as necessary. Negotiate cost and other terms with vendors. Serve as course materials department contact for relations with CCC, HBSP, and publisher’s permissions departments, Libraries, and print vendors.

• Plan and supervise the course materials returns process each semester, including returns using Sequoia POS, Excel and other reports to ensure returns are processed on time and with accuracy; communicate with academic departments, publishers and used book wholesalers to maintain inventory value; keep current on new titles, new editions, and new technologies.

Physical Requirements

Lift 20 lbs


Not Applicable

Application Instructions

In addition to completing an online application, please submit a resume and cover letter.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 10/11/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please let us know how you heard of this position.
    • Chronicle of Higher Education - newspaper
    • Diverse Issues in Higher Education
    • Academic Keys
    • Syracuse Post Standard - newspaper
    • LinkedIn
    • The Academic Network
    • Twitter/@sujobs
    • Colleague recommendation
    • SUJobOpps
    • Other
  2. * If "other",please let us know how you heard about this position. (or enter N/A)

    (Open Ended Question)