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Reading Room/Access Services Supervisor

Posting Details

Posting Details

Job # 034050
Department Code 20640-5435
Department Lib Access
Job Title Reading Room/Access Services Supervisor
Location Syracuse, NY
Pay Range Commensurate with Experience
Salary Grade S4
FLSA Status Non-exempt

Standard Syracuse University business hours:

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Reading Room/Access Services Supervisor is a frontline member of a very busy, highly esteemed, and team-oriented academic special collections reference/public services department.

The supervisor reports directly to the SCRC Reference and Access Services Librarian and is responsible for managing the operations of the Special Collections Research Center (SCRC) Reading Room and supervising undergraduate and graduate student workers, working collaboratively with the Reference and Access Services Librarian when managing graduate student workers’ reference activities.

Additionally, the supervisor will research and answer reference questions; participate in the reference desk rotation; supervise the shelving, retrieval, and re-shelving of rare and archival materials; manage patron requests for duplication of collection materials; and work on other projects as assigned. Occasional evening hours required.


• Bachelor’s degree and at least two years of library work experience or equivalent.
• Master’s degree in Library or Information Science (ALA-accredited) or Museum Studies preferred.

Job Specific Qualifications

• Excellent written and oral communication skills.
• Excellent organizational and time management skills.
• Must be reliable, detail-oriented, and self-motivated.
• Previous supervisory experience preferred.
• Previous experience researching and answering reference questions preferred.
• Knowledge of the proper handling and awareness of the preservation of rare and archival materials preferred.
• Previous experience working in a special collections department, archive, or academic library preferred.


Supervise and manage all Reading Room operations during operational hours of Special Collections Research Center Reading Room. Routinely update and implement Reading Room policies and procedures in accordance with best practices.

Directly supervise team of at least 5-7 graduate and undergraduate students. Collaborate with the Reference and Access Services Librarian when managing graduate student workers’ reference activities.

Research and answer reference questions related to Special Collections and University Archives materials from onsite and remote researchers. Participate in the reference desk rotation.

Manage patron requests for duplication of Special Collections and University Archives materials. Coordinate with Reference and Access Services Librarian for patron requests for digitization of Special Collections and University Archives materials. Coordinate with Reference and Access Services Librarian to ensure compliance with preservation guidelines, donor restrictions, and US copyright law.

Supervise the shelving, retrieval, and re-shelving of Special Collections and University Archives materials. Coordinate stacks maintenance projects as needed.

Physical Requirements




Application Instructions

About Syracuse University

Syracuse University is a private research university, with over 14,000 full-time undergraduate and over 4,000 full¬time graduate students representing the 50 states and 124 foreign countries. Founded in 1870, it is home to 11 schools and colleges offering undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Human Services and Health Professions, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts. Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000 and offers many social, cultural, and recreational options, including parks, museums, festivals, a symphony orchestra, professional regional theater, and numerous malls and movie theaters. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites and wineries along the Finger Lakes to biking trails along the Erie Canal. According to the latest edition of the Places Rated Almanac, Syracuse ranks in the top 10% of Best Places to Live.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of veteran support through education, transition, and hiring. Syracuse University was ranked #1 in New York State and 17th in the nation at the end of 1947 in veteran enrollment as a result of participating in the Serviceman's Readjustment Act of 1944 – the original GI Bill. Today, SU is strongly committed to the Yellow Ribbon Program which is a provision of the Post 9/11 GI Bill to assist in tuition educational benefits and other support. In addition, SU provides a career path for veterans to become Syracuse University employees.

Job Posting Date 10/20/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience do you have working in higher education?
    • 0 - 3
    • 4 - 6
    • 7 - 10
    • 11 plus
  2. * Do you have a Bachelor's degree?
    • Yes
    • No