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Supervisor, Real Estate Operations

Posting Details

Posting Details

Job # 034098
Department Code 31019-6060
Department Real Estate Operations
Job Title Supervisor, Real Estate Operations
Location Syracuse NY
Pay Range Commensurate with Experience
Salary Grade S5
FLSA Status Exempt

Standard University business hours

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Real Estate Office at Syracuse University is seeking to hire a Supervisor of Real Estate Operations.

The Supervisor will provide operational support to the Senior Associate Vice President of Real Estate and Asset Management, as well as Department associates, on a daily basis. The support requires a mature individual who has the ability to deal with confidential information, to exercise professional judgement, independent thought, and tact. Needs to be able to work independently and establish priorities for the work to be completed. This role will also have responsibilities assisting daily operations of the Real Estate Office and act as primary contact for the management of the Guaranteed Mortgage Program and rental properties. This position must have the ability to process information and effectively communicate with internal and external parties, including associates, attorneys, lessors, lessees, senior management and other stakeholders.


Bachelor’s degree or equivalent combination of education and experience

Job Specific Qualifications

• Advanced knowledge of Microsoft Office and Adobe Professional suite.

• Strong research and data gathering ability, analytical skills, ability to read and interpret documents (including contracts), basic negotiation skills, organizational skills and the ability to prioritize tasks and manage multiple projects.

• Intermediate problem solving skills

• Excellent verbal and written communication skills.

• Excellent proofreading ability.

• Basic knowledge of real estate concepts.


• Provide operational support to the Senior Associate Vice President and Department and manage the daily operations within the office that includes financial and business related matters. Manage and coordinate calendars/schedules and appointments. Generate simple or routine correspondence; set up meetings; other general administrative support

• Administration of rental properties. Process a variety of complex financial transactions, including administration of University owned real estate, such as the Marshall Square Mall (MSM) and the Winnick Hillel Center for Jewish Life (Hillel). Approve MSM expenditures, bill tenants, deposit rent payments and reconcile the various MSM receivable accounts. Execute the monthly billing of University owned real estate and reconcile the associated rent credit and receivable accounts. Execute monthly billing and annual agreements for University property leased to external entities and reconcile against University General Ledger. Execute appropriate journal entries. Use judgement to apply late fees and send overdue notices. Supervise outside real estate firm in charge of managing University owned student apartment properties.

• Handles a wide variety of departmental functions. Includes assisting in the preparation and editing of all correspondence, reports, inquiries, mailings, etc. Create/develop presentations on content. Provide high-level writing and recommendations for the Senior Associate Vice President of Real Estate including the development of documents and presentations for the Chancellor’s Office and the Board of Trustees.

• Manage the University’s Guaranteed Mortgage Program, including responding to initial inquiries, collaboration with legal, and applicant eligibility and processing.

• Act as a liaison for Senior Associate Vice President between various departments within/outside the University, including the Board of Trustees, Chancellor’s Office, General Counsel, private developers/brokers and others.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, applicants must submit a cover letter and resume for full consideration.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 11/13/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please let us know how you heard of this position.
    • Chronicle of Higher Education - newspaper
    • Diverse Issues in Higher Education
    • Academic Keys
    • Syracuse Post Standard - newspaper
    • LinkedIn
    • The Academic Network
    • Twitter/@sujobs
    • Colleague recommendation
    • SUJobOpps
    • Other
  2. * If "other",please let us know how you heard about this position. (or enter N/A)

    (Open Ended Question)