Law Support Coordinator

Posting Details

Posting Details

Job # 033968
Department Code 21701-2100
Department Law College-Dean
Job Title Law Support Coordinator
Location Syracuse, NY
Pay Range commensurate with experience
Salary Grade S4
FLSA Status Non-exempt

Standard University business hours:

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Division of Student Support at the College of Law wishes to fill the vacant position of Student Records Coordinator. This position has solid line reporting to the Registrar-COL and dotted line reporting to the Director of Student Affairs and provides support for the day to day activities related to student records and registration; bar exam and character and fitness certification, extensive support for midterm and final exam preparation and processing; scheduling and administration of exams requiring accommodations and variations; posting of grades for all terms; student record retention; use of OnBase software in electronic archiving projects, management of all requests for service that come to the OSSA, student organizations accounting; knowledge of COL academic policies and organizational structure to assist students, faculty, staff, and alumni; and working with the Director and Assistant Director on both annual and ad hoc projects. This position assists in supervising student workers, and serves as the initial point of contact for all Division of Student Support communications.

The College of Law particularly welcomes applications from candidates for this position who contribute to the diversity of the College of Law community.


• Bachelor’s degree preferred or equivalent combination of education and experience.
• Experience in higher education, particularly in a Registrar’s Office or Academic Advising/Affairs preferred.

Job Specific Qualifications

• Knowledge of College of Law and University organization, policies and procedures (particularly in the area of student records) is preferred.

• Experience in administrative work and report production is necessary.

• Demonstrated proficiency with Microsoft Office Suite (Word, Excel, Access). Strong written, verbal and interpersonal skills are required. Prior experience with PeopleSoft, Hyperion/Brio is preferred

• The successful candidate must have superior interpersonal and organizational skills, demonstrate initiative, and be able to multi-task and work closely and collaboratively with all levels of staff and faculty.


• Produce student status letters pertaining to: (1) enrollment verification (2) good standing (3) class rank and GPA confirmation (4) graduation certification (5) student transfers (6) visiting students.
• Process: (1) transcript requests for current and former students (2) applications to joint degree programs (3) loan deferment forms (4) graduation certification forms for bar exams (5) character and fitness forms and documentation.
• Update and maintain information related to student records in student information system (PeopleSoft) including, but not limited to: (1) graduation dates (2) student group designations (3) Part time/Full time status (4) Writing Requirement certifications (5) Class ranks (6) Dean’s List.
• Archive student records using OnBase imaging software.
• Provide general support to the Division of Student Support, including; Assist in scheduling and organizing departmental programming, receptions, and events.typing office correspondence, digital advertising, newsletters, reports, surveys, assessments, etc.
• Manage office communication: answer questions from multiple sources, respond to office email, etc.:
• Read, properly interpret, and communicate College of Law and University policies to a wide variety of constituents.
• Serve as first point of contact for walk in traffic and answer questions and resolve routine and mid-level issues as necessary in a professional manner for all constituents; Refer students to appropriate and accurate sources of information and departments in cases when the inquiry falls outside the scope of the offices.
• Manage Orange Tracker queue; assign new requests to appropriate staff member (including self) for resolution; provide accurate and comprehensive reports upon request.
• Maintain and secure all student files. Assist in management and supervision of student work-study staff.
Exam Preparation:
• Assist in preparation and administration of all midterm and final exams:
• Scheduling and processing exam variations.
• Scheduling and processing exam accommodations.
• Assist with training and managing student workers (proctors) prior to and during exam periods. Communicate extensively with students regarding exam accommodations and variations. Create master schedule for use by OSSA, Office of Student Affairs, and University Office of Disability Services. Collaborate with COL Office of Student Affairs and University Office of Disability Services regarding all exam accommodations.
Exam processing:
• Oversee work study students to prepare all exam boxes, envelopes, cover sheets, and exams for distribution to students.
• After each exam is complete, collate and print exams for grading using ExamSoft and/or Print X software. Organize all exams and exam materials for distribution to faculty for grading.
• Notify OSSA Director of exam statuses.
• Track all outstanding exams (i.e., variations and accommodations) to ensure all exams are complete and accounted for prior to distribution to faculty.
Grading and Budget Reconciliation:
• Process drop/add requests.
• Process all pass/fail grade requests.
• Process requests for course audits.
• Enter grades into College of Law database for uploading into PeopleSoft/MySlice.
• Execute program to load grades into PeopleSoft.
• Assist in the coordination and budget reconciliation process of expenditures, including processing travel orders and reimbursements, purchase requisitions, interdepartmental orders, ordering supplies, etc. Follow-up to resolve issues as needed. Coordinate records with the College of Law Budget Office.
• Develop and maintain website content & utilize social media accounts to advertise events and opportunities.

Physical Requirements




Application Instructions

In addition to completing an online application, please submit a cover letter and resume.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 10/12/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please let us know how you heard of this position.
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    • Diverse Issues in Higher Education
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    • Syracuse Post Standard - newspaper
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    • Colleague recommendation
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    • Other
  2. * If "other",please let us know how you heard about this position. (or enter N/A)

    (Open Ended Question)