Professional Academic Advisor

Posting Details

Posting Details

Job # 034139
Department Code 23001-4030
Department Office of Academic Advising and Student Success
Job Title Professional Academic Advisor
Location Syracuse, NY
Pay Range commensurate with experience
Salary Grade S4
FLSA Status Exempt

Standard University business hours:

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

There are three positions available

This position is a member of the professional undergraduate academic advising team for VPA Student Affairs. This person provides general academic advising, pre-registration advising, progress-toward-degree advising, advising external transfers, intra-university transfers (IUTs), and major exploration for approximately 500 undergraduates. Works with wide variety of populations including at-risk students (probation, readmission, suspension), prospective first-year students and external transfers, IUTs, military students, faculty and administration, and offices across campus.


• Bachelor’s degree required, master’s preferred.
• Three to five years academic advising experience, preferably in four-year college setting.
• Attention to detail and ability to work accurately required.
• Team player.

Job Specific Qualifications

• Must be able to deliver a broad range of advising services while contributing to a professional work environment with a high degree of personal integrity, discretion and confidentiality.
• Position requires the ability to identify enhancements and improvements to processes and advising services offered to VPA undergraduate students while maintaining the principles and educational objectives of the College.
• Must utilize well-developed analytical, technical, interpersonal, oral and written communication skills on daily basis, performing tasks that require complex, professional judgement.


• Provide one-on-one advising to undergraduates on wide variety of topics including majors and minors, studying abroad, degree progress, fulfilling requirements, etc. Maintain up-to-date and accurate student records, ensuring requirements are met for all undergraduate and graduate students via degree audits and regular communications with advisees. Prepare student degree certifications.
• Serve as point of contact for external transfer students. Initiate credit evaluations for accepted students, which includes extensive research and knowledge of other credit systems inside and outside Syracuse University, advising, mapping out major progression, and scheduling first semester to ensure timely graduation. Evaluate and approve all external/AP/IB transfer credit for first-year and intra-university transfer students as well as assume responsibility for first-year registration including advising incoming first-year students and approval of course choices. Maintain transfer credit evaluation system.
• Deliver informational workshops for students on variety of topics including first-year/sophomore decisions such as the internal transfer process, changing majors within VPA, selecting a minor, study abroad opportunities, etc. Each advisor may oversee a particular office process such as Intra-University Transfer, Post Enrollment Requirement Checking, and First-Term Enrollment Selections.
• Identify, reach out to and refer at-risk students to provide support, guidance and referral. Referrals may include academic departments, faculty, support services (Center For Learning and Student Success, Writing Center, math clinics), crisis intervention (Office of Student Assistance), personal counseling and therapy (Counseling Center), financial aid, residence life and other University resources.
• Assist in opening weekend events, Convocation and family weekend events.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please submit a resume and cover letter.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 12/01/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please let us know how you heard of this position.
    • Chronicle of Higher Education - newspaper
    • Diverse Issues in Higher Education
    • Academic Keys
    • Syracuse Post Standard - newspaper
    • LinkedIn
    • The Academic Network
    • Twitter/@sujobs
    • Colleague recommendation
    • SUJobOpps
    • Other
  2. * If "other",please let us know how you heard about this position. (or enter N/A)

    (Open Ended Question)