Assistant Dean of Student Success

Posting Details

Posting Details

Job # 034088
Department Code 21801-3010
Department Arts & Sciences - Dean's Office
Job Title Assistant Dean of Student Success
Location Syracuse, NY
Pay Range Commensurate with Experience
Salary Grade S6
FLSA Status Exempt

Standard University business hours

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

Reporting to the Dean of the College of Arts & Sciences, the Assistant Dean of Student Success will work in collaboration with the central Division of Enrollment and Student Success. This role is a new senior leadership position responsible for ensuring exceptional student outcomes during the initial years through graduation for all students enrolled in Humanities, the Sciences, Mathematics, and the Social Sciences.

Syracuse University’s College of Arts and Sciences, the largest of the University’s 11 academic units, believes that strong academic and career advising is central to student success. Overseeing a team of professional advisors and administrators and working cooperatively with the faculty, the Assistant Dean will have primary responsibility to ensure that the quality and effectiveness of the academic and career advising program fully embraces the College’s mission, values, and strategic goals. The Assistant Dean will have an understanding of the philosophy behind a liberal arts education and the ability to communicate the value of a liberal arts education to students and the advising team.


• Master’s degree required, Ph.D. preferred, in counseling, higher education or a related field.
• A minimum of ten years of progressively responsible experience in collegiate academic and career advising including experience leading a large staff.
• Strong team building skills to provide collaborative leadership within the team, throughout the College, and with other key stakeholders on campus.
• Possess an understanding of the philosophy behind a liberal arts education.
• Ability to communicate the value of a liberal arts education to students and the advising team.
• Ability to demonstrate successful outcomes through measures such as academic progress, persistence, retention, and completion.
• Current experience with the use of data in advising required; experience in data analytics software preferred.

Job Specific Qualifications

• Excellent verbal and written communication skills.
• Proven ability to lead and drive change.
• Dynamic interpersonal talents that incorporate a collaborative work style.
• Exceptional leadership skills with ability to manage people and results within a complex organizational structure.
• Possess strong commitment to students and the overall mission to help students progress successfully through college.


• In close collaboration with the A&S leadership team, create a comprehensive plan for providing 1) academic and career advising practices, 2) continuing education in advising for professional advisors as well as faculty who advise in academic majors, and 3) the use of data analytics to inform advising and improve student persistence and completion.
• Spearhead new initiatives aimed at strengthening student success including the identification and implementation of enhanced protocols for student success and connect students’ academic interests with career outcomes.
• Oversee the College’s advising initiatives, assessment of advising, advising training and professional development, advising technology, and collaborative programming among academic units.
• Oversee pre-health and pre-law advisory programs.
• Integrate technology, people and processes, monitor student outcomes and trends, and facilitate actions to ensure successful outcomes.
• Facilitate seamless integration of the student experience from the point of admission through registration, course enrollment, transfers, completion, and career placement for the College by collaborating with Admissions, Academic Support Services, and the Division of Enrollment & Student Experience, and others.
• Ensure that advisors receive cross training on academic programs, career guidance, financial aid, learning support, student services and other core institutional support services.
• Collaborate with the Dean, Cabinet, Advising Staff and College Faculty to accurately assess student support and service needs and develop plans to address these needs.
• Address student and parent concerns in a professional and satisfactory manner.
• Lead a team of five direct reports with a total staff of over 25 employees.
• Develop and manage the budget for Student Success.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please submit a cover letter, resume and professional references.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 11/07/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
  3. Reference List
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please let us know how you heard of this position.
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    • Diverse Issues in Higher Education
    • Academic Keys
    • Syracuse Post Standard - newspaper
    • LinkedIn
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    • Twitter/@sujobs
    • Colleague recommendation
    • SUJobOpps
    • Other
  2. * If "other",please let us know how you heard about this position. (or enter N/A)

    (Open Ended Question)