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Residence Director

Posting Details

Posting Details

Job # 034125
Department Code 40801-7435
Department ORL
Job Title Residence Director
Location Syracuse, NY
Pay Range commensurate with experience
Salary Grade S5
FLSA Status Exempt

Standard University Business Hours

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Office of Residence Life is seeking to hire a Residence Director.
The Residence Director is a full time professional staff member responsible for administering a residential program for a hall housing 250-580 students. The position includes educational, managerial, and administrative functions to provide a residential environment reflective of the University’s five core values of Quality, Caring, Diversity, Innovation and Service.
The Residence Director supervises 6-18 RAs, and in most halls an Assistant Residence Director (full-time) or Graduate Residence Coordinator (graduate student), and main desk student staff. The Residence Director advises a community council, and participates in the development and implementation of residentially based learning communities (in some halls).
Additionally, the Residence Director shares in duty responsibilities for a residential area of campus, maintains liaisons with a variety of offices and academic departments, and participates in department-wide committees and initiatives as assigned.


• Master’s degree in student personnel, higher education, or related field required. 2 years of experience post master’s degree.
• Demonstrated ability to supervise paraprofessional staff, use performance appraisals, and teach job skills.
• Confirmed skills in mediation, intervention, problem-solving, decision making, and emergency response.
• Demonstrated expertise and experience at the paraprofessional level in at least two of the following specialized areas in residence life in addition to the general knowledge of all other areas:
• Counseling/Advisement;
• Education/Programming/Student Development;
• Housing Operations;
• Physical Plant/Security;
• Public Relations;
• Vending/Auxiliary Services;
• Conference/Summer Programs.
• Knowledge of management operations practices, fiscal and budget matters is essential.

Job Specific Qualifications

• Knowledge of student development, counseling and/or event management. Excellent written and verbal communication. Strong ability to handle multiple priorities and work across many different constituencies.
• The Residence Director should support the development of an inclusive residence hall community and demonstrates cultural competency in race, ethnicity, socioeconomic status, ability, gender, gender identity expression, sexual orientation, religion or national origin.


Residential Education & Learning Communities:
Plans and implements the Residential Learning Experience (RLE) to frame programming and initiatives in their particular building/complex. Assists RAs in assessing the needs of residents and developing floor programs to meet their needs. Advises student organizations, supported by theory and best practice. Creates intentional learning opportunities that support the Office of Residence Life core values of: Safety, Learning, Inclusion, Community, and Engaged Citizenship (S.L.I.C.E.). Advises students informally with regard to personal, social, and academic problems, and when necessary, makes appropriate referrals. Mediates a range of student conflicts including roommate agreements and concerns. Actively develops an environment, through dialogue and other educational means that encourages and fosters inclusive communities. Participates in the development and implementation of residentially based learning communities assigned to their building or complex. Works with specific learning community staff members to develop, implement, and attend Learning Community programs and Team Meetings. Participates in all departmental training and debriefings, including participating on inclusion focused book reads, discussions, and activities.
Trains, supervises, and participates in the formal and informal evaluation process with anywhere from 8-21 paraprofessional staff in their assigned area and potentially 1-2 full-time professional Assistant Residence Directors. Depending on the area, the opportunity may exist to train, supervise and evaluate a Graduate Assistant. Holds regular hall staff meetings to disseminate pertinent information and one-on-one meetings with Resident Advisors and Assistant Residence Directors.
Crisis Response and Student Conduct:
Communicates student’s rights and responsibilities and assists in adjudicating departmental and university code of conduct violations. Provides staff coverage, including emergency duty, during the course of the year including hall openings, closing, and university vacation days. Handles emergency situations utilizing crisis intervention skills and resources. Serves in an on-call rotation with other Senior Staff in their designated area encompassing approximately 1,800-2,500 students.
Ensures that the hall staff has an operating knowledge of the procedures, policies, and practices essential to the effective functioning of the hall. Adheres to regular office hours (8:30 AM to 5:00 PM) as well as afterhours commitments such as programs, meetings, and training. Manages their hall/complex by conducting weekly walkthroughs of their building and follow up with maintenance and custodial concerns. Manages the programming and operation budget for the hall and is responsible for daily/weekly posts to the social media accounts of their building/complex which includes but is not limited to Facebook, Twitter, and Instagram. Attends and is an active participant in area meetings, departmental meetings and training programs.
Professional Development:
Takes an active interest in identifying and participating in his/her own professional development. Adheres to the Association of College and University Officers-International (ACUHO-I), National Association of Student Personnel Administrators (NASPA) and America College Personnel Administrators (ACPA) ethical standards. Serves on University, Divisional, and Departmental Committees as requested. Exhibits the ability to engage in in-depth self-reflection and apply what he/she has learned to their professional and personal lives. Presents workshops and training sessions to staff and students
Departmental Initiatives:
Serves as a member or co-chair on departmental committees and will be assigned to work with one of three summer academic programs and/or summer school housing (SSUI, Summer College, or Summer Start). Additionally, the Residence Director will perform other related duties as assigned by the Assistant Director and/or Central Office Directors and Coordinators.

Physical Requirements




Application Instructions

In addition to completing an online application, please submit a resume and cover letter.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 12/07/2017
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please let us know how you heard of this position.
    • Chronicle of Higher Education - newspaper
    • Diverse Issues in Higher Education
    • Academic Keys
    • Syracuse Post Standard - newspaper
    • LinkedIn
    • The Academic Network
    • Twitter/@sujobs
    • Colleague recommendation
    • SUJobOpps
    • Other
  2. * If "other",please let us know how you heard about this position. (or enter N/A)

    (Open Ended Question)

  3. * Do you plan to attend the 2018 Oshkosh Placement Exchange (OPE) or 2018 The Placement Exchange (TPE)?
    • Yes
    • No
    • Maybe