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Computer Consultant I

Posting Details

Posting Details

Job # 034215
Department Code 22404
Department Falk College - Dean
Job Title Computer Consultant I
Location Syracuse, NY
Pay Range Commensurate with experience
Salary Grade S4
FLSA Status Non-exempt

Standard University business hours.

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Computer Consultant I must be able to install, support and troubleshoot a variety of operating systems and applications running on servers, desktop computers, laptops, mobile devices and peripherals.

Must be able to work effectively with faculty, staff and students, individually and in group settings, in a wide variety of technology enabled facilities. Needs to be familiar with the Microsoft Active Directory framework and tools, and general network technology.


The candidate should possess a two- or four-year degree in Information Technology or a related field or an equivalent combination of education and experience plus a minimum of three years of relevant experience in computing and desktop support preferred.

Job Specific Qualifications

Must have advanced knowledge of all personal computing devices.

Must understand the Microsoft Active Directory framework to manage and configure all directory objects.

Must understand the Infoblox DNS/DHCP management system to provision and manage network objects.

Use well-developed analytical, technical, computer and oral and written communications skills.

Use independent judgment to coordinate resources and initiate actions within established guidelines to achieve departmental objectives.

The candidate should also exhibit the ability to work with a diverse user population on a consistently professional basis, possess excellent time management skills, be able to communicate clearly in both verbal and written formats, and demonstrate the ability to manage complex workloads.


Install, maintain and troubleshoot operating systems and applications on individual computers, departmental servers, mobile devices, ip cameras and devices in all technology enabled facilities.

Install, maintain and troubleshoot hardware in faculty and staff offices, computer labs and all technology enabled facilities.

Provide support for the use of audiovisual equipment.

Provide instruction and technical consulting on computing to students, faculty and staff.
Work within the Active Directory framework with the appropriate AD tools to maintain user and computer objects, mail and drive space quotas, and computer and software inventory.

Provide input into the purchase of computer hardware and software, the budget planning process, and recommending budget expenditures within the department.

Interact with others to analyze information/data, provide advice, opinions, and counsel utilizing problem solving skills.

Other duties as assigned

Physical Requirements

Should be able to lift 30 lbs.



Application Instructions

Please attach a cover letter and current resume.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 01/11/2018
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

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