Skip to Main Content

Office Coordinator III

Posting Details

Posting Details

Job # 034353
Department Code 20207-5137
Department Project Advance
Job Title Office Coordinator III
Location Syracuse, NY
Pay Range Commensurate with Experience
Salary Grade S3
FLSA Status Non-exempt

Standard University business hours

8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description

The Office Coordinator III provides day-to-day operational & administrative support to faculty, staff, and administrators in the Project Advance department as well as PA high school partners, including students, parents, teachers, and administrators. This position serves as the initial point of contact for incoming phone calls, live chats, and email inquiries from the PA community. Responsible for office mailings, school record updates, supply inventory, and purchasing requests, as well as any special office projects.


Associate’s degree. Bachelor’s degree preferred. 4-5 years’ experience working in a business or higher education office environment.

Job Specific Qualifications

• Excellent oral and written communication skills
• Strong attention to detail and time sensitive deadlines
• The successful candidate must have superior interpersonal customer service skills
• The ability to manage simultaneous tasks, be organized with the ability to prioritize work
• An individual who can demonstrate initiative and be able to multi-task in a fast-paced professional environment
• Trainable in MySlice or PeopleSoft functions


• Provide excellent customer service assistance via phone and email to students and parents with processes related to registration, drops, withdrawals, transcripts, financial holds etc.
• In addition to general office duties, provide clerical and administrative support to the Project Advance office. This includes greeting all visitors to the PA office, email coordinator for all documents from the business office, sort and distribute mail, tally all incoming Accounts receivable payments.
• Update PASS database with new HS information, course descriptions & instructional materials. Maintain up-to-date information for all faculty, staff, and instructors.
• Purchasing of all supplies for PA office utilizing ID’s, and EProcurement. Maintaining inventory of all supplies, including in house and at SU warehouse, as well as the completion of the Inventory of Hazardous materials.
• Special projects include but not limited to certificate mailing, Summer Institute materials (printing & ordering books), equipment sign-out coordinator, Xerox machine & physical plant maintenance coordinator, and coordinator for all materials for seminars or information sessions to be distributed or mailed.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please submit a resume and cover letter for consideration.

About Syracuse University

Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.

Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.

A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Posting Date 03/06/2018
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first find out about this position?
    • (Syracuse University Online Employment website)
    • Diverse Issues in Higher Education
    • Academic Keys
    • Syracuse Post Standard - newspaper
    • LinkedIn
    • The Academic Network
    • Twitter/@sujobs
    • Colleague recommendation
    • SUJobOpps
    • Other
  2. * If "other", please describe how you first found out about this position.

    (Open Ended Question)